I’m having trouble reaching you. What can I do?

We get many phone calls and hundreds of emails daily from all over the world. If you can’t get a phone call thru to us, please accept my apologies. Some days we spend hours on the phone talking with people and it’s impossible to catch every call that comes in. We are a small, family-run business with limited resources. We won’t knowingly ignore you.

If you’ve left us a voicemail message or sent an email and haven’t heard from us in a few days, try and contact us again in case we didn’t get the first message.

Thank you for your understanding. We do what we can to respond appropriately, but we don’t have a dozen operators standing by.

To contact us: call toll-free 888-257-4273, or email us.

Posted in: General questions